Privacy policy

Last updated: August 26, 2026

Tinyo ("Tinyo," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you provide when you visit or make a purchase from https://www.tinyo.shop (the "Website").

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

When you visit our Website, place an order, contact us, or otherwise interact with Tinyo, we may collect information that you voluntarily provide, including:

Your name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details and purchase history
Information you provide when contacting customer support
Information submitted through forms on our Website

We may also automatically collect certain technical information when you use our Website, such as:

IP address
Browser type
Device type
Operating system
Pages viewed
Referring website
General Website usage information
Cookies and similar technologies

We use this information to operate, secure, and improve our Website and services.

2. How We Use Your Information

We may use personal information to:

Process and fulfill orders
Process payments
Deliver products to you
Send order confirmations and shipping updates
Respond to customer service requests
Process returns, refunds, and exchanges
Maintain and improve our Website
Prevent fraud, abuse, and unauthorized transactions
Maintain the security of our Website and systems
Comply with applicable legal requirements
Send marketing communications when permitted and when you have provided appropriate consent

We do not use your personal information for purposes that are incompatible with the purposes described in this Privacy Policy.

3. Payment Information

Payments made through our Website may be processed by Shopify and/or third-party payment providers.

Tinyo does not intentionally store your complete credit card number or payment authentication information on its own systems. Payment information is processed through secure payment infrastructure provided by Shopify and applicable payment providers.

Payment providers may process your information according to their own privacy policies and terms.

4. Shopify

Our online store is powered by Shopify.

Shopify provides the technology that allows us to operate our online store, process orders, manage products, and provide checkout functionality.

Information submitted through our Website may be processed by Shopify as necessary to provide these services.

5. Cookies and Similar Technologies

Our Website may use cookies, pixels, tags, and similar technologies.

These technologies may be used to:

Keep the Website functioning properly
Remember preferences
Maintain shopping cart functionality
Understand Website traffic and usage
Improve Website performance
Support advertising and marketing activities where applicable
Help protect against fraud and unauthorized activity

You can configure your browser to refuse or delete cookies. Some Website features may not function properly if certain cookies are disabled.

6. Information Sharing

We may share personal information with service providers and business partners when reasonably necessary to operate Tinyo and fulfill your requests.

These parties may include:

Shopify
Payment processors
Shipping and delivery providers
Website hosting and technology providers
Analytics and advertising providers, where applicable
Fraud prevention and security providers
Customer service providers
Professional advisers
Government authorities or other parties when required by law

We do not sell your personal information as a business practice.

We may disclose information when necessary to comply with applicable law, respond to lawful requests, enforce our policies, protect our rights, or protect customers and other persons from fraud or security threats.

7. Marketing Communications

If you subscribe to marketing communications from Tinyo, we may send you information about products, promotions, or other store-related updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link contained in the email or by contacting us.

Transactional communications, such as order confirmations, shipping updates, and customer-service messages, may still be sent when necessary to fulfill your order or provide requested services.

8. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the Internet or electronic storage system can be guaranteed to be completely secure.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our products and services
Complete transactions
Maintain business and transaction records
Resolve disputes
Prevent fraud
Comply with legal, tax, accounting, and regulatory obligations

When information is no longer reasonably required for these purposes, we may delete or anonymize it, subject to applicable legal requirements.

10. Your Privacy Choices

Depending on where you live and applicable law, you may have rights regarding your personal information.

These rights may include the ability to:

Request access to personal information we hold about you
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Opt out of certain marketing communications

To make a privacy-related request, contact us using the information below.

We may need to verify your identity before completing certain requests.

11. Children's Privacy

Our Website is not intended to knowingly collect personal information from children.

If you believe a child has provided personal information to us without appropriate authorization, please contact us so that we can review and take appropriate action.

12. Third-Party Websites

Our Website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party website you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, Website, services, technology, or applicable legal requirements.

When we make changes, we will update the "Last updated" date at the beginning of this policy.

14. Contact Tinyo

If you have questions about this Privacy Policy or want to make a privacy-related request, please contact us:

Tinyo
2124 Martin Luther King Dr
San Antonio, TX 78203
United States

Email: info@tinyo.shop
Phone: 325-655-3610